IT Outsourcing has indeed become one of the most discussed topics among enterprises which are heavily relying on IT for ensuring a low-cost consulting model, an in-house service integration and some smaller deals that are accompanied by larger governance needs. The rapidly changing Outsourcing market is based on complete agility along with the quality of services that are being delivered. Considered as one of the greatest business trends, IT Outsourcing has been immensely affected by the rise and fall of major trends. If you too are planning to leverage IT services and solutions for your benefit, then having a detailed knowledge about the ten most useful IT Outsourcing trends will prove helpful. So, let’s get straight to these IT Outsourcing trends that are expected to introduce a revolution in the IT Outsourcing industry.

1- Customers would be embracing standardization

1.embracing standardization

With concepts such as utility computing and virtualization gaining grounds in 2015, it will be interesting to see how the industry professional are getting comfortable with the advantages(for eg: reduced support costs, increased efficiency etc.) associated with standardization. Unlike the complicated IT Environment that was being chosen by a majority of clients and IT service/solution providers, the utilization of cloud will lead to creation of a brand new operating model which would enhance the IT outsourcing market.

2- A greater emphasis on supplier risk

2.supplier risk

Supplier risk would be regarded as one of the topmost priorities of companies offering IT services and solutions in 2015. When it comes to managing the IT supplier risk, these companies would opt for spending a lot more time, money and resources on discussing various risk events in addition to their possible and viable solutions for the same.

Moreover, since the end customers would get on with making themselves familiar with the IT services company’s supply chain, the brand risk associated with the supplier failure would definitely shoot up.

3- The RFP(Request for Proposal) factor would get out of the IT Outsourcing industry

3.RFP

In today’s fast-paced technology driven world, the traditional RFPs(Request for Proposals) aren’t actually worth an investment in terms of time and money. Clients would get on with meeting the IT Outsourcing company’s representative either in person or via a video conference. Doing this would cut down the time lag that otherwise crops in due to the RFP clause.

4- The business outcomes would become the aligned to the service provider’s compensation

4.business outcomes

2015 would witness a considerable increase in the process solution that would be facing the market. In simple words, all the business outcomes intended by the IT service buyer would be aligned with the incentives of the service providers. Such IT outsourcing solutions would include a greater use of cloud-based technologies, thereby allowing the service providers to differentiate on the basis of their out-of-the-box offerings. This phenomenon would let the buyers to enter into a long-term partnership with the IT outsourcing service providers who can then refurbish the way in which they communicate with their targeted customers.

5- Customers would get more interested in flexible IT outsourcing deals

5.IT-outsourcing-deals

If you’re an IT service provider, then stay informed that the year 2015 will have the customers looking for flexible outsourcing deals like a blend of at-home, near shore, onsite, onshore or offshore outsourcing options. Unlike the conventional offshore IT Outsourcing services, clients would prefer exploring newer options that can be availed for meeting their IT requirements.

6- Sourcing decision would be greatly influenced by data and analytics

6.data-and-analytics

2015 would witness a considerable increase in the process solution that would be facing the market. In simple words, all the business outcomes intended by the IT service buyer would be aligned with the incentives of the service providers. Such IT outsourcing solutions would include a greater use of cloud-based technologies, thereby allowing the service providers to differentiate on the basis of their out-of-the-box offerings. This phenomenon would let the buyers to enter into a long-term partnership with the IT outsourcing service providers who can then refurbish the way in which they communicate with their targeted customers.

Customers would get more interested in flexible IT outsourcing deals

If you’re an IT service provider, then stay informed that the year 2015 will have the customers looking for flexible outsourcing deals like a blend of at-home, near shore, onsite, onshore or offshore outsourcing options. Unlike the conventional offshore IT Outsourcing services, clients would prefer exploring newer options that can be availed for meeting their IT requirements.

Sourcing decision would be greatly influenced by data and analytics

When it comes to taking a decision about availing services to a particular enterprise, enterprises would heavily rely on data and analytics. They would make a good attempt to understand the multiple optimization options along with a clear answer to whether or not there is a need to integrate multiple service providers.

7- Renegotiation of IT outsourcing contracts will reign

7.Renegotiation-of-IT-outsourcing

It is being predicted that IT outsourcing contracts amounting to a whopping $100 billion dollars would be renegotiated simply because the customers would be ditching the traditional tower-based outsourcing technique for the multisourcing cloud-based approach.

8- Business leaders would become the ‘King’ purchasers of IT solutions and services

8.IT-solutions-and-services

The year 2015 will have the technology services being purchased by the renowned business organization across the globe. With the growing urge for embedding technology into multiple consumer products like washing machines, cars etc. the product manufacturing teams would be focusing their attention on buying IT services and solutions without any sort of delay.

9- MultiSourcing would get multiplied

9.MultiSourcing

Unlike the previous years, 2015 will have the count of IT service providers(used by a single company) getting multiplied by a whopping count. To put it simply, the outsources per customer would multiply and the reason behind such an increase would be the increasing popularity of SaaS(Software As A Service) and cloud architecture.

10- Customer satisfaction would take the center stage

10.Customer-satisfaction

In 2015, IT Outsourcing would be all about customer satisfaction. In other words, the customer would have the centric position with the service provider choosing a customer-oriented approach for delivering the desired IT service or solution. And that’s not all, any decision regarding the pricing would also be purely based on the customer’s preference.

Wrapping Up

While these were only a few IT Outsourcing trends that would gain widespread popularity in 2015, there are many more that need to be followed seriously for spotting the best fitting IT Outsourcing Service Provider.

Author Bio: Arya Stark is a web developer working for an Offshore IT Outsourcing Company, Xicom which offers IT Outsourcing Services. So avail the best IT Outsourcing,